Shipping policy

Shipping Policy

Thank you for visiting and shopping at Dusty Cowgirl & co.  Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

 Shipment processing time

 All orders are made by hand and made to order, orders will be processed within 3-4 business days. Orders are not shipped or delivered on weekends or holidays.

 If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

 Shipping rates & delivery estimates

 Shipping charges for your order will be calculated and displayed at checkout.

  

Shipment method	Estimated delivery time	Shipment cost
Standard	3-5 business days	$10
Express	2 business days	$15
FREE Standard	3-5 business days	FREE with orders over $100

  

Delivery delays can occasionally occur.

 

 Shipment confirmation & Order tracking

 You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

Dusty Cowgirl & co. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

Dusty Cowgirl & co. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping Policy

 We currently do not ship outside the Australia